Shipping Policy
Introduction
This Shipping Policy outlines the terms governing the delivery of products purchased on 99point5p.com, owned and operated by ABSOLUTE SKINCARE LLP. By placing an order, you agree to the terms detailed herein.
For any queries regarding shipping, please contact us at:
Email: [email protected]
Phone: 9904408581
Delivery Procedure
- All products undergo a rigorous quality check after order processing to ensure they are in excellent condition before being securely packaged.
- Once the products pass inspection, they are handed over to our trusted delivery partners for dispatch.
- Delivery partners may contact you if they encounter difficulties locating your address or if unexpected delays occur.
Shipping Charges:
- Orders below ₹500 (within India) are subject to a ₹75 shipping fee.
International Shipping
For international orders, customers are required to pay applicable customs duties, import taxes, and other legal charges. These fees will be collected at checkout and paid to the respective authorities in the destination country by ABSOLUTE SKINCARE LLP.
Packaging Details
- Products are carefully wrapped in sustainable materials such as paper wraps and placed in sturdy cartons to ensure safe transit.
- We prioritize eco-friendly packaging and endeavor to minimize the use of plastic.
Tracking Information
- After your order has been shipped, you will receive an email with a tracking number and details of the courier service managing your shipment.
- Tracking information may take up to 24 hours to update after dispatch.
You can monitor your package’s progress through the tracking link provided or by clicking here.
Delivery Timelines
- Most orders are shipped within 1-2 business days, excluding Sundays and public holidays. Estimated delivery timelines are displayed on the product page and during checkout.
- Actual delivery times may vary depending on the dispatch location, destination pin code, and other factors.
Delays in Delivery:
Delivery may be delayed due to unforeseen circumstances, such as:
- Logistics or transportation challenges.
- Natural calamities or force majeure events.
- High order volumes during promotional sales.
Note: No refunds or cancellations will be allowed due to delays within the communicated estimated delivery timeframe.
Shipments
- For orders containing multiple products, items may be dispatched from different warehouses and delivered in separate shipments.
- At the time of delivery, a Delivery Acceptance Code will be sent via email or SMS to confirm receipt. If a Delivery Acceptance Code is unavailable, you may be required to provide valid identification to the delivery personnel.
Force Majeure
ABSOLUTE SKINCARE LLP is not responsible for delays or non-delivery due to force majeure events, including but not limited to:
- Acts of God (floods, earthquakes, fires).
- Acts of government (lockdowns, embargoes, sanctions).
- Civil unrest, riots, strikes, or labor disputes.
- Pandemics, epidemics, or other public health emergencies.
Terms and Conditions
- Orders placed during promotions, such as flash sales, are subject to this Shipping Policy and additional terms detailed during the sale.
- Sale-specific terms (e.g., free gifts, discounts) will apply only as indicated and cannot be combined with other offers or promo codes.
- Shipping timelines during sales may be extended due to higher order volumes.
Contact Information
For assistance with your order, shipping, or delivery, please reach out to us:
Email: [email protected]
Phone: 9904408581
